FAQs

If you have a question that isn’t answered below, email us anytime at support@faithfulgroups.com. We’re here to help!

About Faithful

What is Faithful Groups?

Faithful Groups provides welcoming virtual groups for people to be heard, feel safe and find community. Unlike expensive therapy, fake social apps, or groups that lack intention, Faithful helps you find true belonging. Faithful Groups bridges the gap between strangers, allowing them to discover the transformative power of vulnerability, empathy, and shared experiences.

Cost and Subscription

How do I manage or cancel my subscription?

To cancel your subscription, click on your profile icon in the top right corner of the site, and then click “Subscription”. Here you will be able to edit your payment details or cancel your subscription.

How much does it cost and what’s included?

Normally membership costs $29.99/month. However, as an early user, you'll get to try the platform for free for the first few months. With the monthly membership, you can attend unlimited sessions per month. Each session includes a live talk from inspirational leaders, followed by small group sessions with others facing similar issues.

Sessions

Can I just listen and not talk?

Sometimes, you may not be ready to share openly with your group members. That's okay. We suggest that you set your own pace, and speak up when you feel comfortable. We still invite you to join and listen, as we can all learn from each other.

How do you ensure privacy and confidentiality?

To keep the groups confidential and private, we make sure that no one from the same zipcode is in a group together. We also only ask for your first name or a nickname, so that you can remain anonymous.

Who will be in my group?

We hand-pick groups for optimal compatibility. To do this, we ask you to fill out a short form when you sign up to help us get to know you. We'll use this information to create the groups. You’ll find similarities relating you to the other group members, as well as diversity that brings new perspectives to the table.

What’s the structure?

The virtual session is divided into five sections: Get Present, Receive, Show Up, Share, and Set Intentions. During the live-streamed Get Present and Receive sections, the session leader will guide members to focus on their breath and bodies and share a teaching, using their own authentic and vulnerable experience to set an example. You will just listen during these sections, and your camera will not be on. In the Show Up section, small groups of 6-8 members will come together, and everyone is encouraged to turn on their cameras and be themselves without judgment. During the Share section, members are invited to reveal something real about themselves using feeling words. Finally, in the Set Your Intentions section, the leader will return to guide everyone in releasing anxieties and worries and focusing on appreciation as they go on with their day.

What to expect?

Listen to the leader speak openly and vulnerably before transitioning into small groups where you can share for yourself. If you’re not ready to talk yet, that’s okay. Just by being here, you’re talking the first step.

How do I attend a session?

To attend a session, click “Reserve my spot” on the session you wish to attend. Once you RSVP, you will receive reminder emails leading up to your event. To join the live session, follow the link in your email or go to the website and click “Join now” on the session you wish to attend. We recommend joining from your computer, but you can use your mobile device as well.

Account Help

How do I delete my account?

To delete your account, click on your profile icon in the top right corner of the site, and then click “Settings”. Scroll down on the Settings page and click “Delete Account” to delete your account.

How do I sign up?

To sign up, navigate to faithfulgroups.com and click “Start Healing”. We’ll ask you a series of questions to get to know you before you create your account.

Have another question?

Email us at support@faithfulgroups.com